For Vacation Rentals & Hotels Using Beds24
AirX AI Agent
Guest communication,
powered by AI ready from day one.
Configure facility details and operational rules, and start using it for real operations from the very first day.
AI handles guest messages 24/7 in multiple languages.
Depending on the plan, AirXpress handles human support.
Monthly
2,980
JPY~ / room
(tax excl. / setup fee separate)Ready for operations from day one.
AI tailored to facility info & rules24/7 multilingual support.
Instant replies to midnight inquiriesSeamless handoff to human support.
Staff follows up on exceptionsTranslating hospitality expertise
into daily guest support.
AirXpress's accumulated knowledge and procedures for vacation rental guest support are integrated into our AI. It responds to guest messages 24/7 in multiple languages. Exception handling and emergency guest communication are also possible on the same dashboard.
01
Standard Procedures Built-in
Pre-equipped with standard procedures required for accommodation operations, such as check-in/out instructions, facility inquiries, access directions, and house rules.
02
Operational from Day One
Facility information, operational rules, and FAQs are configured during onboarding. It's provided in a state ready to be utilized for guest support smoothly from the first day.
03
Choose Based on Your Structure
Can be implemented and operated according to the required operations, such as the structure of your in-house staff or midnight operation systems, for vacation rental management companies or hotel operators using Beds24.
From AI response to human handoff.
Determines AI response or human handoff based on facility information, operational rules, and exception handling procedures. The handoff destination changes depending on the plan.
Message Support
AirX AI Agent
Receives messages 24/7 in multiple languagesRefers to facility info & operational rules
Determines need for exception handling/handoff
Autonomous reply (for contents resolved within rules)
In-house staff handles
To AirXpress
Admin / Person in charge
AirXpress acts on behalf for guest support
Phone Support
AI Phone Reception
Call reception & responseAutomated voice guidance
Sends message (URL) via SMS
AI Guest Plus
Call back by in-house staff
AI Guest Premium
AirXpress handles call back
4 plans tailored to your operational structure.
You can select the necessary plan and operation according to the facility type, staff structure, and management style.
AI Core
Handle primarily in-house, delegate initial response to AI
Monthly/Tax excl. / Accounts & setup separate
✓
24/7 multilingual AI message support
✓
Autonomous replies based on facility info/rules
✓
Exception judgment and handoff to in-house staff
AI Assist
AirX team handles what AI cannot
Monthly/Tax excl. / Accounts & setup separate
✓
Includes all features of AI Core
✓
AirXpress handles guest messages AI cannot
✓
Eliminates need for daily checks/message replies
AI Guest Plus
A plan that adds automated phone reception
Monthly/Tax excl. / Accounts & setup separate
✓
Includes all features of AI Assist
✓
Phone automatically answers and sends SMS(URL) to guest
✓
Realizes initial reception of phone support
✓
In-house staff calls back as needed
AI Guest Premium
Leave all messages and phone support to us
Monthly/Tax excl. / Accounts & setup separate
✓
Includes all features of AI Guest Plus
✓
AirXpress handles necessary callbacks
✓
Outsource all guest support messages and calls
✓
No daily checking or message/phone handling required
Initial Cost (Tax excluded)
Calculated based on the initial setup for each room type and the number of additional guest rooms of the same type.
30,000 JPY × Number of room types ＋ 5,000 JPY × Additional guest rooms
The 1st room of each room type is included in 30,000 JPY. From the 2nd room onwards, it is 5,000 JPY per room.
Example: 2 room types, 10 rooms
| Details | Quantity | Unit Price | Amount (JPY) |
|---|---|---|---|
| Initial setup of room types | 2 types | 30,000 JPY | 60,000 |
| Additional guest rooms of same type | 8 rooms | 5,000 JPY | 40,000 |
| Total Initial Cost | 100,000 |
Just hand over the materials. An AI Agent ready from day one.
Simply share your existing materials such as check-in guides, house manuals, operational rules, and facility information.
The AirXpress team, well-versed in lodging operations, handles complex AI setup and response rule building on your behalf.
We prepare an AI Agent tailored to your property's operations so you can start guest support from the very first day of deployment.
01.
Share Existing Materials
Please provide check-in guides, house manuals, operating rules, facility details, etc.
02.
AirXpress Handles the Setup
The AirXpress team organizes facility details, registers knowledge into AI, configures response rules, and conducts operational testing.
03.
Start Operating Your AI Agent
Once ready, your dedicated AI Agent begins guest support from day one. Inquiries requiring human judgment are escalated appropriately according to your plan.
Leave the initial setup to AirXpress
No technical knowledge or complex configuration work is required. Simply share your existing materials, and AirXpress will support the onboarding of your dedicated AI Agent.
Please let us know about
your facility's guest support structure.
For vacation rental management companies and hotel operators using Beds24.
We will ask about your required terms of use and propose an AI/Human plan.
