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Official Partner of Airbnb
in Japan
We are one of the pioneers of guest supporting service for vacation rental properties in Japan with accumulating total +3500 listings.
24/7 Guest Communication
Our professional team will handle every kind of communication with your guests from the first inquiry to the end of the booking cycle.
Support 5 Different Languages
We are supporting 5 different languages: English, Japanese, Chinese, Korean and Khmer.
Our Service
AirXpress makes it easy for guest communication and maximize your revenue through our highly robust and
customizable management system
Call Handling Management
24h/365 days Non-Stop
It is possible to respond
to calls in case of
emergency.
Email Response
Management
We provide a multilingual service
in 5 languages 24h/365 days
around-the clock service.
Message Response
Reply Within 60 Minutes
Quick response leads to higher
acquisition rate of reservations
and satisfaction.
Collecting Guest's
Information
Data Collection is required
for the guest's list to be
submitted to administrator.
Cleaning
Management
Managing the cleaning schedule
in cooperation with different
housekeeping companies.
Reminder Alert Before
Check-in/Check-out Time
To prevent various unexpected
troubles and could give the guest
great satisfaction.
Providing Free
Check-in Instruction Manual
Comprehensive check-in
Instruction Manual to ensure a
hassle-free check-in process.
Setting up a Channel
Management System
It helps to prevent
double-booking from
occurring.
What makes us stand out ?
PMS system.
guest satisfaction
hosts and institutional hosts.
What makes us special ?
ACCURACY
There’s almost nothing that’ll
beat accurate service,
we take accuracy of information
very seriously!
SPEED
Guests do not like to wait! we have
nearly everything we need at our
fingertips, and are accustomed to get
answers in a matter of seconds.
HOSPITALITY
Manners matter - We want
to ensure your guests are
generously behaved during their
stay at your property.
Pricing
Custom Pricing Models That Fit Your Needs
Inn / Hotels / Private owners
- 20,000 yen per month (1- 4 listings)
- 16,000 yen per month (5- 9 listings)
- 13,000 yen per month (From 10 listings)
Management Company
The service fee is negotiable depending on the number
of properties that you wish to sign up for.
Get Start Now !
Contact Us by
Phone or E-mail
You can contact us during the
working hours 09:00 - 17:00.
TEL : 050-5534-9885
EMAIL: contact@airxpress.jp
Get back to you
ASAP
We will ask for your requirement
and explain to you in detail about our
service.
Sign on our Service
Contract
We will need some detailed information
after the agreement is completed.
Service
Starts
We can start our service anytime
you prefer!
Japanese
Chinese
English
Korean
Khmer
Supported Languages
AirXpress provides support in 5 different Languages
The world’s top OTAs
Our Property Management System (PMS) is integrated
with the world's top Online Travel Agencies (OTAs) .
Your properties are easily seen (searched) on each website and
you needn't worry about the nightly rate varying
from time to time.
Payment Methods
AirXpress headquarter is based in Phnom Penh, Cambodia. The payment can be made either by international remittance or domestic bank transfer.
Recommended International Remittances
Rakuten
Ready to Grow with us ?
Contact Now